Who We Are
Suara.ai builds voice AI infrastructure for Malaysia. These terms outline the basics of using our website and products in a fair and respectful way.
Terms & Privacy
Simple guidelines for using Suara responsibly.
These summaries explain the essentials. They are not a substitute for dedicated legal counsel, but they help us stay transparent and aligned with every voice we serve.
Terms of Service (Quick Overview)
We aim for clarity without heavy legal jargon. These points reflect the spirit of collaboration and trust at the heart of Suara.ai.
Using Our Services
You agree to use Suara.ai only for lawful purposes, follow local regulations, and respect every community we serve. Don’t attempt to disrupt, reverse engineer, or misuse any part of the platform.
Your Responsibilities
Keep account credentials secure, share accurate information, and notify us immediately if you suspect unauthorized access. You are responsible for the actions taken through your credentials.
Our Commitments
We aim to provide reliable access, protect user data, and communicate updates in a timely manner. We may update or pause features to keep the platform secure and relevant.
Privacy Policy (Essentials)
Voice data is sensitive. We handle it with care, keep processes transparent, and give you choices wherever possible.
Data We Handle
We collect the minimum information required to deliver insights—mainly feedback inputs, usage analytics, and contact details you provide. We do not sell personal data to third parties.
How We Use Information
Data helps us refine Suara.ai, develop new features, and support civic partners. Aggregated insights may be shared, but individual voices stay protected unless you explicitly consent.
Your Choices
You can request access, updates, or deletion of your information by reaching out to our privacy team. Opt-out links appear in every communication we send.
Staying Informed
We review these terms regularly. When material changes occur, we’ll post updates here and notify registered partners via email. Continued use means you accept the latest version.
Need something clarified?
Reach out and we will connect you with someone from our governance or legal team. We welcome feedback that helps us protect communities better.
Kuala Lumpur, Malaysia (appointments only)